Incidents · 11 min read Sowmya Shree
Writing Blameless Postmortems That Actually Change Behavior
A blameless postmortem template is easy to copy. A culture where engineers tell the truth in it is not. Here's how to build both.
Posts
All the articles I've posted.
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- Platform
Kubernetes Autoscaling Explained: HPA, VPA, and Cluster Autoscaler
Three different autoscalers, three different axes of scale, and one very common mistake: assuming they solve the same problem.
· 11 min read Sowmya Shree - Observability
Distributed Tracing 101: Following a Request Across a Hundred Services
Logs tell you what happened inside one service. Metrics tell you the aggregate shape of your system. Only tracing tells you the story of a single request's journey.
· 11 min read Sowmya Shree - Incidents
Alert Fatigue Is a Design Flaw, Not a Personality Problem
When engineers start ignoring pages, the fix isn't a memo about vigilance. It's a redesign of what earns the right to interrupt a human being at 3 AM.
· 10 min read Sowmya Shree